How to's

How to send money with SMART Money

Send money to up to 54 million SMART /TNT subscribers nationwide!

  1. Para mag transfer ng pera sa isa pang SMART/Talk N Text subscriber, pumunta sa SMART Menu at pillin “SMART Money” Smart Money
  2. Piliin ang “Transfer” and press OK Smart Money
  3. Piliin ang “Others” and press OK Smart Money
  4. I-enter ang SMART/Talk N Text mobile number or SMART Money Account number ng recipient and press OK.

    Note: Hindi mahanap ang “Enter Mobile No.” on your screen? Text UPDATE MONEY to 343 and try again.
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  5. Press OK when “Transfer from?” appears on the screen. Smart Money
  6. Pumili galing sa list of SMART Money Card Names and press OK. Smart Money
  7. I-enter ang reload amount na i-tratransfer. Remember to use # instead of a decimal point. For example, to enter P100.50, type 100#50. Note: You can send up to P10,000. No reversals are allowed. Smart Money
  8. Pagkatanggap ng confirmation request for your transaction, press OK. Smart Money
  9. I-enter ang 6-digit W-PIN and press OK. Smart Money
  10. Ikaw ay makakatanggap ng free text message na nagkukumpirma na successful ang iyong transaction. Smart Money


To learn more about Smart Money, click here.

How to Send Money via Pick-Up Anywhere

  1. Magpafill-up ng Smart Padala Transaction Slip.
    Ibigay ang SMART Padala Transaction slip sa sender. Siguraduhing kumpleto ang mga detalye na isinulat ng sender.
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  2. Go to SMART Money Menu.
    Piliin ang Transfer > Others at i-enter ang mobile number. Ngayon, pwede na magpadala sa kahit anong network!
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  3. Receive confirmation from SMART Padala.
    Ikaw ay makakatanggap ng reply mula sa 8890 na nagsasabi na ang transaction ay valid. Ang beneficiary ng sender ay makakatanggap rin ng SMS notification na: “ Maaari nang pumunta sa suking SMART Padala Center, para i-claim ang padala.”
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To learn more about Pick-Up Anywhere, click here.

How to Receive Money via Pick-Up Anywhere

  1. Magpafill-up ng SMART Padala Transaction Slip.
    Ipapakita ng customer ang Reference number na natanggap para mag-claim ng pera.
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  2. Encashment
    Ang SMART Padala ay protektado ng one time pin. Para mag encash, I-text ang Get RRN and send to 8890.
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  3. Verification from SMART Padala.
    Makakatanggap ka ng confirmation text message mula sa 8890. Makakatanggap din ng text message ang customer.
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  4. Credit to your SMART Money Account.
    I-text ang OK <space> OTP (One time pin mula sa customer) at ang pera ay macrecredit na sa account mo.
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  5. Ibigay ang pera Padala sa customer.
    Paalala: I-charge lamang si customer ng 2.5% na service fee. Siguraduhing klaro sa customer ang inyong siningil na service fee.
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To learn more about Pick-Up Anywhere, click here.

How to Send money via SMART Padala International

  1. Go to a SMART Padala International Partner.
    Pumunta sa pinakamalapit na overseas remittance partner ng SMART Padala.
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  2. Mag-fill out ng Send form.
    Magpakita ng one (1) valid ID pagkabigay ng Send form.
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  3. Ibigay ang pera.
    Bayaran ang corresponding fee na ayon sa amount ng pera na ipapadala.
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  4. Kunin at itago ang receipt.
    Ang iyong transaction ay successful na! Sabihan na ang beneficiary.
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To learn more about Smart Padala International, click here

How to Receive SMART Padala International via SMART Money

  1. Hintayin ang confirmation from SMART Padala.
    Makakatanggap ka ng text from SMART Padala na magkukumpirma na ang pera galing abroad ay credited na sa iyong account.
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  2. I-check ang balance.
    I-verify ang natanggap na pera.
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  3. Gamitin na ang natanggap na pera Padala.
    Magshopping, magbayad ng bills, magpadala ng pera, o magwithdraw sa pinakamalapit na ATM!
    Smart Money


To learn more about Smart Padala International, click here.

How to Receive SMART Padala International via Cash pick-up

  1. Go to the nearest SMART Padala International Center.
    Huwag kalimutan na magdala ng one (1) Valid ID.
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  2. Ipakita ang text confirmation from SMART Padala.
    Ang text na ito ay may Reference No. ng natanggap na remittance from abroad.
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  3. Mag fill-up ng Receive Money Transaction slip.
    Sagutan ng kumpleto at ilagay ang natanggap na Reference Number. Mag-present ng one (1) valid ID with photo.
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  4. Receive your remittance.
    Ang iyong remittance ay ibibigay ng SMART Padala International Center in cash. NO FEES FOR ENCASHMENT!
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To learn more about Smart Padala International, click here

How to Load your Own Prepaid Mobile Number

  1. Pumunta sa SMART Menu and select SMART Money. Smart Money
  2. Select ‘Reload Prepaid’. Smart Money
  3. Select ‘Own Airtime’, press OK. Smart Money
  4. Select desired denomination, press ‘OK’. Smart Money
  5. Ikaw ay makakatanggap ng notification, press OK. Smart Money
  6. I-enter ang 6-digit WPIN, press OK. Smart Money

How to Reload Another Person’s Prepaid Number

  1. Para magreload ng prepaid mobile number, pumunta sa SMART Menu at piliin ang “SMART Money”. Smart Money
  2. Piliin ang “Reload Prepaid”. Smart Money
  3. Piliin ang prepaid service you wish to reload. Smart Money
  4. Piliin ang “Others” and press OK. Smart Money
  5. Enter the mobile number of the recipient and press OK. Smart Money
  6. Pumili sa list of SMART Money Card Names and press OK. Smart Money
  7. Piliin ang amount that you wish to reload and press OK.

    Note: To view all the available load denominations, text UPDATE MONEY to 343.
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  8. Confirm your transaction request by pressing OK. Smart Money
  9. I-enter ang 6-digit W-PIN and press OK. Smart Money
  10. Ikaw ay makakatanggap ng free text message na nagkukumpirma na successful ang iyong transaction. Smart Money

How to Lock and Unlock your SMART Money for Online Transactions

Ensure safe online shopping with the award-winning Lock and Unlock feature of SMART Money!

  1. To unlock SMART Money for online transactions, pumunta sa SMART Menu at piliin ang “SMART Money”. Smart Money
  2. Piliin ang “Internet Txns” and press OK.

    Can’t find “Internet Txns” on your mobile phone? Text INTERNET to 343 para ma-update ang iyong SMART Money Menu.
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  3. Piliin ang “Unlock” and press OK Smart Money
  4. Pumili sa list of SMART Money Card Names and press OK. Smart Money
  5. Pagkatanggap ng confirmation request for your transaction, press OK. Smart Money
  6. I-enter ang 6-digit W-PIN and press OK. Smart Money
  7. Ikaw ay makakatanggap ng free text message na nagkukumpirma na successful ang iyong transaction.

    Para sa iyong security, your SMART Money account shall automatically lock after 30 minutes or after performing 2 online purchase transactions, whichever comes first.
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To learn more about Smart Money, click here.

How to Shop Online with SMART Money MasterCard

  1. Pumunta sa napiling website at i-fill out ang payment page. I-select ang MASTERCARD as the mode of payment.

    *Before clicking the “Pay Now” or “Finish” button, siguraduhing i-unlock ang iyong SMART Money Account.
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  2. Piliin ang Internet on your SMART Money Menu at i-select ang Unlock. Smart Money
  3. Piliin ang SMART Money account na gagamitin, i-confirm at i-type ang iyong W-PIN. Smart Money
  4. Once account is unlocked, click “Pay From” or “Finish” sa online payment page at kumpletuhin ang required na impormasyon. Smart Money


To learn more about Smart Money, click here.

How to Activate SMART Money Mobile Banking on your Phone

  1. Pumunta sa SMART Menu and Select Mobile Banking. Smart Money
  2. Select Activate Bank. Smart Money
  3. Create M-Pin. Smart Money
  4. I-enter ang 4 letter bank code.

    *For Metrobank, BDO, BPI, Unionbank and EastWest Bank account holders, please refer to the list of bank codes below.
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  5. Press OK to continue. Smart Money
  6. I-enter ang 4 digit mobile pin. Smart Money
  7. Makakatanggap ka ng notification na magkukumpirma na successful ang iyong Mobile Banking Service enrollment. Smart Money


To learn more about Smart Money, click here.

How to add funds on your SMART Money Account via Phone

  1. Pumunta sa SMART Menu and Select SMART Money. Smart Money
  2. Select Reload Money and press OK. Smart Money
  3. Pumili sa list of card names and press OK. Smart Money
  4. Pagkalabas ng flash message, press OK. Smart Money
  5. Pumili sa list of enrolled banks. Smart Money
  6. Pumili sa list of enrolled mobile banking accounts. Smart Money
  7. I-enter ang amount na i-rereload sa iyong SMART Money. Smart Money
  8. Lalabas ang flash message na magkukumpirma ng reload amount at bank account. Press OK to confirm. Smart Money


To learn more about Smart Money, click here.

How to Reload a PayMaya Account

  1. Go to SMART Money Menu.
    Piliin ang SMART Money.
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  2. Select “Transfer”. Press OK. Smart Money
  3. Select “Others”. Press OK. Smart Money
  4. Enter 14-digit PayMaya reloading number at ang registered PayMaya mobile number. Tandaan: Ang PayMaya reloading number ay nagsisimula sa 7788 or 8877. (ex.77889473371234, 88779473371234). Smart Money
  5. “Transfer from” will appear. Press OK. Smart Money
  6. Piliin ang account na pagkukunan ng pera. Press OK. Smart Money
  7. Piliin ang Transfer
    Press OK.
    Paalala: Enter the amount na gustong i-reload and press OK.
    Minimum of 3-digits ang kailangan ilagay sa Amount. Dagdagan ng zero “0” sa harap, kung 2-digits ang katumbas ng ipapadala.
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  8. I-verify ang reload transaction sa PayMaya account and press OK to confirm. Smart Money
  9. Ilagay ang W-Pin.
    I-enter ang W-PIN and press OK.
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  10. Receive a text confirmation.
    Makakatanggap ng text message confirming ang iyong transaction. Ang target PayMaya reloading number ay makakatanggap din ng confirmation text.
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To learn more about PayMaya, click here.

How to Sell Airtime Load

  1. Pumunta sa SMART Menu and choose “SMART Money”. Smart Money
  2. Piliin ang “Reload Prepaid” Smart Money
  3. Piliin ang Prepaid service na i-rereload. Smart Money
  4. Piliin ang “Others” and press OK. Smart Money
  5. I-enter ang mobile number ng customer and press OK. Smart Money
  6. Pumili galling sa list of SMART Money Card Names and press OK Smart Money
  7. Piliin ang amount na i-rereload and press OK.
    Note: To view all the available load denominations, i-text UPDATE MONEY to 343.
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  8. Press OK para maconfirm ang iyong transaction request. Smart Money
  9. I-enter ang 6 digit W-PIN and press OK. Smart Money
  10. Transaction successful! Ikaw ay makakatanggap ng free text message confirming your transaction. Smart Money

How to Pay Bills Using SMART Money

  1. Pumunta sa SMART Menu at piliin ang “SMART” Money. Smart Money
  2. Select “Pay Bills” and press OK. Smart Money
  3. Select “Others” and press OK. Smart Money
  4. I-type ang biller code na iyong babayaran. Smart Money
  5. I-enter ang billing account number galing sa billing statement ng customer. Smart Money
  6. Piliin ang tamang SMART Money Card Name sa list and press OK. Smart Money
  7. I-enter ang amount ng babayaran and press OK. Gamitin ang # instead of decimal amount.
    Paalala: Para magbayad ng MERALCO bills, exact dapat ang amount na babayaran
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  8. Pagkareceive ng confirmation request para sa iyong transaction, press OK. Smart Money
  9. I-enter ang 6-digit W-PIN and press OK. Smart Money
  10. Ikaw ay makakatanggap ng text message confirming your successful transaction. Smart Money


To view list of billers, click here.

Add Funds via BDO Deposit

  1. Pumunta sa pinakamalapit na BDO Branch. Smart Money
  2. I-fill out ang BDO Bills Payment Form at ilagay ang SMART Money account number. Smart Money
  3. I-fill out ang BDO Bills Payment Form at ilagay ang SMART Money account number. Smart Money
  4. I-claim ang receipt. Ikaw ay makakatanggap ng text message confirming na successful ang iyong deposit. Smart Money

How to be Compliant

  1. Mag-request sa customer na mag-pakita ng valid ID (government –issued, photo bearing, unexpired) at mag-submit ng clear photocopy ng ID (para sa first time customers).

    List of valid ID's
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  2. Mag-request sa customer na sagutan ang transaction slip.
    Para sa mga first-time customers, kailangang kumpletuhin lahat ng fields para accurate ang customer data.
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  3. Siguraduhing pareho ang signature ng customer sa ID at transaction slip. Smart Money
  4. Pirmahan ang sinagutang transaction slip ng customer. Smart Money
  5. Ibigay ang transaction slip copy sa customer. Smart Money
  6. I-file ang transaction slip ayon sa petsa at itago. Smart Money
  7. I-report ang mga suspicious na transaction/s sa SMART Padala Team.
    Maaari mo ito i-report sa email (SMICompliance@smartemoneyinc.com), sa hotline (02) 845-7777 o tumawag for free sa 15177 gamit ang iyong SMART/TNT mobile number.
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  8. Siguraduhing naka-display ang mga SMART Padala merchandise sa lahat ng oras. (i.e service announcements, pricing and promo posters) Smart Money
  9. Mag-attend ng AMLA training at re-training requirements para masigurado na ikaw ay palaging updated sa mga latest impormasyon tungkol sa SMART Padala. Smart Money
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