About Us

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments, having established brands such as PayMaya, the first prepaid online payment app that enables the unbanked and the uncarded to pay online without a credit card; PayMaya Business, the company's system solutions provider that allows businesses to receive online and card payments anytime, anywhere; Smart Money, the world's first e-wallet linked to a mobile phone; and Smart Padala, the largest domestic remittance brand in the Philippines with over 15,000 Smart Padala Centers across the country. Smart Padala also offers international remittance, bills payment, airtime load selling, and reloading of mobile wallet accounts including Smart Money and PayMaya to address the transactional needs of both the banked and the unbanked in emerging markets.


PayMaya Philippines, Inc. (PayMaya) is an entity regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or complaints, please call Smart Padala's Customer Services at 15177 using Smart or TNT mobile number, or 1-800-1-888-5648 PLDT domestic toll-free, +63(2) 845-7777 from overseas. You may also contact the BSP Financial Consumer Protection Department at (02) 708-7087 or consumeraffairs@bsp.gov.ph.